Frequently Asked Questions
Frequently Asked Questions
Product
Why Norwegian Plants?
Norwegian plants have to survive arctic winters and protect themselves against temperatures as low as -30°C. The ripening window is short, so the plants rush all of their nutrition into the blooms — making them more potent than almost anything else on the planet. Our products are filled with them.
How Do You Source Raw Materials?
Many of our ingredients are plants that grow naturally on the Norwegian mountainside, evolved to survive arctic winters. We source these mainly from regions across Northern Europe. Our remaining ingredients come from high-quality organic farms across Europe and Asia.
How Do You Make The Products?
By studying ancient texts and working with highly skilled people who have decades of experience using plants as medicine and as treatment for a wide range of skin concerns.
What's Special About Your Formulas?
No water, no fillers, no harsh chemicals, parabens or endocrine disruptors — just potent Arctic botanicals and beeswax. Because there's no water diluting them, every gram is packed with active ingredients.
Are Natural Products As Effective As Ones With Artificial Ingredients?
They're more powerful — and without all the side effects. The reason big companies lean on artificial substitutes is that they're cheaper and easier to manufacture. The priority there is profit, not necessarily your health.
Two decades of skincare experience, combined with the rare botanical diversity of our region, puts us in a unique position to offer a genuinely healthy alternative — without it costing a fortune.
What Type Of Skin Does It Work On?
Our formulas were created for people living in harsh weather, with temperatures swinging from intense heat to deep cold, plus plenty of rain, wind and snow. Built for extreme conditions, they suit just about everyone.
They work for nearly all skin types: oily, dry, normal, combination, and sensitive.
When Can I Expect Results?
Most people notice a difference in how their skin looks and feels within the first days of consistent use. Because these are concentrated treatments meant to be used daily, the best results build over several weeks.
Does The Product Work On Acne, Blackheads, Dark Circles, Dry Skin, Red Skin, Eczema And Other Things?
Our products are formulated to support common concerns like acne, blackheads, redness, dryness and dark circles by helping restore and strengthen the skin barrier. As with any skincare, results vary from person to person.
For How Long Will The Products Last?
It depends on which product you choose and how much you use. As a general rule, they typically last around 60 days — the exact amount is noted on each product page.
Can I Travel With The Products?
Yes. Our products aren't liquid — they're solid and packed full of active ingredients, with no water added. That means you can take them anywhere.
Can Teens And Kids Use The Products?
Absolutely — and they should. Acne is common during puberty, and our products help both treat and prevent it.
Can I Use Your Products With Other Skincare Brands?
Yes. Our products can be used together with other skincare regardless of brand. That said, several of our formulas were designed to complement one another, so using them as a set gives you the best results.
Shipping & Returns
Do You Send My Products With A Viking Ship?
We considered it — and even thought about ravens — but we couldn't agree on the terms. So we ship from regional fulfillment centers instead, sending your order from the location closest to you.
Where Do You Ship?
We ship from regional fulfillment centers, sending your order from whichever is nearest you:
- US, Canada & Mexico — delivery in 2–5 days. Free shipping on US orders over $40.
- European Union & Switzerland — delivery in roughly 5–9 days. Shipping $10–22.
- United Kingdom — domestic delivery from our local warehouse.
Do I Have To Pay Customs Or Any Other Fees?
For most regions, there are no extra fees. Orders to certain countries (such as Switzerland and Norway) ship from our EU warehouse and may be subject to local customs duties on arrival. These charges are the customer's responsibility and are not included in the order price.
How Do Returns Work?
You have 30 days from the date of delivery to initiate a return. To be eligible, the item must be in its original, unopened, and unused condition, and in its original packaging.
Only first orders are eligible for return, and we're unable to accept returns after the 30-day window.
How Does The Satisfaction Guarantee Work?
Use our products consistently for 60 days. If you don't see results, just let us know and we'll issue a 100% refund. Simple as that.
What Payment Options Can I Use?
You can pay with all major credit cards, PayPal, Apple Pay, Shop Pay, Google Pay, and more.
Science
How Did You Learn About Ancient Viking Plants?
By studying ancient texts and learning from people with decades of hands-on experience using Nordic plants for skin and wellbeing. That knowledge, passed down over generations, is what guides every formula we make today.
Are Your Ingredients Proven To Deliver On Your Claims?
Our formulas are built on traditional botanical knowledge and the naturally high potency of Arctic plants, which develop their strength surviving an extreme climate. As with all skincare, individual results vary from person to person.
Do You Have A Medical Advisory Board?
Our formulations are developed alongside experienced herbalists and skincare specialists who guide ingredient selection and product safety.
How Do You Test Your Products?
Every product goes through careful internal review and is cruelty-free — never tested on animals. We rely on a combination of established botanical knowledge and feedback from real customers.
About Frøya
Is Frøya Organics Legit?
Yes. Frøya Organics is a real, established natural skincare brand that has served tens of thousands of customers, with thousands of reviews to back it up. Every product is made from natural Arctic botanicals.
Frøya Organics vs Norse Organics
The two are sister brands that share the same commitment to potent Nordic botanicals and clean, natural formulations. They draw on the same sourcing philosophy and quality standards.
How To Use Frøya Organics
For best results, use the products daily as part of your routine. Many of our formulas were designed to work together, so using them as a set helps you get the most out of each one.